Havena

Someone is always there.

Havena connects patients, families, and care teams on one screen — with real people answering, day and night. Built for the miles between houses.

Talk to a person any hour: 1‑888‑402‑9110

Which door is yours?

Everyone starts in a different place. Pick yours — the rest of the site speaks your language.

How Havena works

One screen in the house. Real people behind it.

A screen that's simple on purpose

Big type, a few clear buttons, familiar voices. One tap says "I'm okay today." No apps to figure out, no passwords to forget.

Readings that take care of themselves

Blood pressure, weight, oxygen — taken at home, showing up where the right people see them. If something looks off, a person follows up.

A line that never closes

Day or night, a real person answers — U.S.-based, every hour. Small worries get a calm voice. Big ones get the right help, fast.

Where we come from

Built where the neighbors are miles apart.

Havena was built in the ranch country of western South Dakota by people who deliver home health and hospice care across some of the longest miles in America. We know what it means when the nearest help is an hour away — and what it takes to close that distance. Read our story →

For patients

Your home. Your routine. Help one tap away.

Havena puts a simple screen in your house that keeps you connected to your family, your nurse, and a real person who answers any hour — without changing how you live.

What your days look like with Havena

Nothing about Havena asks you to be good with technology. If you can press one button, you're ready.

Get started

Tell us a little and a real person calls you — usually within one business day. Sending this doesn't sign you up for anything; nothing starts until we've talked and you say so.

Got it. A real person will call you, usually within one business day. If you'd rather not wait: 1‑888‑402‑9110, any hour.
For families

Know today was a good day — without calling five times.

Whether you live across town or across the country, Havena keeps you close: her check-in, her readings, her day — on your phone, as it happens.

What you get

Get started for someone you love

Tell us a little and a real person calls you — usually within one business day. Sending this doesn't commit you or them to anything; nothing starts until we've talked.

Got it. A real person will call you, usually within one business day. Sooner if you call us: 1‑888‑402‑9110, any hour.
For providers

We answer your after-hours line. We watch your patients with you.

Havena is the connected-care platform built by working home health and hospice operators — for agencies and facilities that can't be everywhere at once. Pick your chapter.

For home health agencies

Your nurses can't answer the phone at 2 a.m. and chart at 8 a.m. Havena's U.S.-based line takes the after-hours calls, follows your protocols, and hands you a clean report by morning — every call, every outcome, nothing lost.

  • After-hours answering, done right. Real people, trained on your instructions, with your on-call ladder honored to the letter.
  • Remote monitoring without the busywork. Patient readings flow to boards your team actually reads — out-of-range flags first, quiet patients quiet.
  • Your patients see your name. Havena works behind your brand and beside your team. Your patients stay your patients.
  • Every event, on the record. Calls, alerts, and outcomes are logged so nothing lives in someone's memory or on a sticky note.

For hospice

Hospice families call at hard hours with hard questions. Havena answers with calm, trained voices, reaches your on-call nurse when it's time, and treats every family with the dignity this work demands.

  • Night and weekend coverage that follows your triage protocols and knows when a call needs your nurse now.
  • The circle, held together. Family members near and far see the same picture and get the same gentle updates.
  • Documentation your compliance team will love. Every call stamped, every escalation traced.

For assisted living

Your residents' families want to know more; your staff has enough on their plates. Havena gives families their daily window and gives your building an always-answered line — without adding a single task to your med aides' day.

  • Family peace of mind, on their phones — check-ins, activity, and updates without calling your front desk.
  • Resident screens that feel like company, not equipment — photos, reminders, familiar voices.
  • Monitoring that respects your scope and hands off to the right clinical partner when it should.

For skilled nursing

Families of skilled-nursing residents are the most anxious families there are. Havena connects them — updates, photos, presence — while your team works, and supports safer transitions when residents go home.

  • The family window that cuts "just checking in" calls to your nurses' station.
  • Discharge with a net. Residents going home leave with monitoring already running — and you get fewer bounce-backs.

For clinics & physicians

Remote patient monitoring only works when someone actually watches. Havena supplies the platform, the devices lane, and the always-on human layer — your clinicians review readings and stay in charge of care.

  • Readings from home, reviewed in your workflow — with time-in-review tracked properly.
  • Rural-proof by design. Cellular, satellite, or plain-old-phone homes — your patients' geography stops being the obstacle.

Talk with us about your patients

Tell us about your organization and a real person calls you — usually within one business day. No obligation; the first conversation is just that.

Got it. A real person will reach out, usually within one business day. Direct line, any hour: 1‑888‑402‑9110.
For partners

Care runs on partners. Pick your chapter.

Pharmacies, equipment suppliers, and service partners keep patients safe at home. Havena connects your work to the care team's screen — so nothing falls between the cracks.

For pharmacies

Medication problems at home are usually invisible until they're emergencies. Havena makes them visible early — and puts your pharmacy in the loop where it belongs.

  • Medication reconciliation with a real workflow — what's on the list vs. what's in the house, flagged for a pharmacist's eyes.
  • Reminders patients actually follow, in a familiar voice, on a screen they look at.
  • Local-first. We built this with a hometown pharmacy, not around one.

For medical equipment suppliers

You deliver the equipment; Havena shows whether it's working and being used. Supply levels and usage live on the care team's board — verified by nurses, not guessed.

  • Usage visibility — the care team sees what's used and what's sitting idle.
  • Supply-level tracking against par so reorders happen before the shelf is empty, not after.
  • Fewer wasted trips. Know before you drive.

For every other partner

Respite care, behavioral health, transportation, meals — if your work touches a patient at home, there's a place for it on the care team's screen. Tell us what you do; we'll tell you how it connects.

Partner with Havena

Tell us about your business and a real person calls you — usually within one business day.

Got it. A real person will reach out, usually within one business day.
About us

Built where the neighbors are miles apart.

Havena comes from the ranch country of western South Dakota — from a family of caregivers who have spent years delivering home health, hospice, and assisted-living care across some of the longest miles in America. Out here, the nearest neighbor can be a section away and the nearest hospital an hour. We learned a long time ago that good care in this country isn't about being close by. It's about being connected.

That's what Havena is: the connection. A simple screen in the house that an eighty-year-old can use without help. Readings that travel from the kitchen table to the care team on their own. A phone line where a real person — an American, awake, trained, and kind — answers at 3 a.m. the same as 3 p.m. And a window for the family, wherever they've scattered to, that says what every son and daughter actually wants to know: today was a good day.

We built Havena for our own patients first, because nothing on the market respected them enough. The screens were too complicated. The call centers were oceans away. The "solutions" treated grandparents like problems to be managed. Our rule from the first day has been dignity first: plain words, familiar voices, one-tap simplicity, and a human being on the other end — always.

Today Havena serves patients, families, agencies, and facilities — and we're just getting started. If you're a family holding things together from three states away, or an agency stretching good nurses across a big map, we built this for you.

Jesika Floyd

Owner & Administrator
Havena · 319 Summit Street, Belle Fourche, South Dakota
1‑888‑402‑9110

Havena is a technology and care-support platform. Havena is not a licensed healthcare provider; clinical care is always delivered by licensed clinicians and agencies.

What it costs

Plain prices, told plainly.

Havena is a simple monthly subscription. No equipment ransom, no surprise line items, no long contract holding you hostage.

Ask us — we'll answer.

1‑888‑402‑9110, any hour. A real person answers.

FAQ

Fair questions, straight answers.

Does Havena use cameras?

Only if you ask for one — and most families never do. Havena works completely without cameras. "No cameras unless you say so" is a promise, not a setting.

What if Mom won't use technology?

Then we built this for Mom. One big button says "I'm okay today." Reminders play in a familiar voice. If she can press one button, she's ready — and if she doesn't press it, a real person notices.

There's no home-care agency in our town. Can we still sign up?

Yes. Havena's own care line watches over patients in places with no local agency — that's exactly who we built this for.

What happens if she presses for help at 2 a.m.?

A real person answers — awake, trained, kind, in the United States. Small worries get a calm voice. Big ones get the right help moving fast, and the family is brought in the right way.

We don't have good internet out here.

Most of Havena runs on cellular, not your internet. Thin country internet — or none — is a problem we designed for, not a dealbreaker.

What equipment does she need?

A simple screen for the house, and only the health devices her situation calls for (blood pressure cuff, scale, and the like). We set everything up — nobody hands Grandma a box of cables.

Can my brother and sister see updates too — and share the cost?

Yes and yes. The whole circle sees the same picture, and the monthly cost can be split among the family, with one person in charge of the account.

She already has a home-health agency. Does Havena replace them?

No — it makes them stronger. Havena works beside her agency: they see her readings, we answer the after-hours calls, everyone works from the same picture.

Who can see her information?

The people she says — her family circle, her care team, and the Havena staff helping her. Nobody else. We don't sell information, ever.

Is this Medicare? Does Havena bill Medicare?

Havena is a private service — we don't bill Medicare, and we're not a licensed healthcare provider. Clinical care always comes from licensed clinicians and agencies; Havena keeps everyone connected around it.

Privacy

Privacy, in plain words.

Interim notice — our full formal policy is being finalized with counsel and will replace this page.

Effective Jul 26 2026 · Havena · Belle Fourche, South Dakota.

Terms

Terms of use, in plain words.

Interim notice — our full formal terms are being finalized with counsel and will replace this page.

Effective Jul 26 2026.